We do not accept returns.
We accept complaint with the warranty period of 2 years
Complaints are considered for minor defects or technical flaws. Before applying claim documents, we encourage you to contact our Customer Service Department or enjoy reading our content on the qualities of solid wood in furniture applications - to ascertain whether a defect qualifies for repair or replacement.
Remember to describe the problem and attach materials showing the visual aspects that concern you like (photos + video if possible)
Average time for answer is up tu 10 weeks from the submission of application